As usual, your facility, staff and doctor did a superb job taking care of Doc, my service dog. Cinder Rock has taken excellent care of all our animals for over 20 years. I highly recommend their team to others.
This clinic is run like a family pet clinic. We always feel welcome and I feel at home there with our dogs. Dr. Karen is our vet, and she has a wealth of knowledge for animals. We love her and our dogs do too. Everyone who works there is friendly and very professional.
I absolutely love the clinic, my doctor and my dogs enjoy their visits! I also appreciate the ability to do my check out right in the exam room which makes it so easy and means less waiting! Getting a follow-up call after my appointment was great and knowing they care enough to take the time to do that is what has made me recommend them to both friends and family! Thank you for doing a great job!
I always appreciate the time and care given to our pets at Cinder Rock. It is apparent that the staff loves what they do. They have fantastic people and animal skills. I am very grateful to have a clinic like Cinder Rock available to take such good care of our critters.
Great experience from walking in the door to checking out. Dr. Snair gave my dogs a very thorough exam, more so than I have experienced with other vets. She also was happy to answer questions with very detailed explanation, and very informative about things I did not think to ask, being new to the area. Thank you!
I've been taking Kiki to Cinder Rock since she was born. The doctors and staff are all very clearly animal lovers and they seem to like people pretty well too. (that's a joke, everyone at Cinder Rock is super friendly). We would never even think of taking Kiki to any other care facility. 5 stars for sure and more if they had them.
I have just moved to Redmond from Boise and it was rather frightening to have a sick pet and had not yet established a relationship with a new veterinarian. I was referred to your clinic by a woman who works for a company in Central Oregon where I do business who told me you are the best. After my experience with your clinic and Dr. Holly, I am in total agreement. Thank you for caring for my dog. I appreciate it so very much and I will recommend your clinic to anyone needing health care for their pet.
As a first time client with no appointment, walking in with my sick dog, I was treated very well by all members of the staff I encountered. Front desk staff was friendly and concerned for my pet. Dr. Caelli Edmonds and her assistant, Pia were both very comforting and thorough in their examination of Sophie. I had to leave my little fluff ball in their care, but I received phone calls throughout the day to advise me of her status and a time for me to come back. Check out was smooth and I was grateful to get my dog back again. She was still sick and required home care. Again, I received supportive phone calls in the following days from Dr. Caelli, Pia, and other staff members to make sure Sophie was progressing and to answer any question I might have. I really appreciate how well cared for both Sophie and I were. And....Ta Da!!! Sophie is fully recovered! Thank you ALL.
This was by far the best experience we've had with a vet. Dr. Snair spent the entire exam on the floor with our dog. The atmosphere was very warm and trusting for our dog. The check out process is in the exam room which made it extremely quick and less stressful. I'm glad we were referred here and I highly recommend them to those looking for a great vet.
The staff is amazing! Friendly, caring and helpful. We took our new kitty there for a checkup after adoption. She had an eye infection. The staff called several times to make sure she was ok! Just took her back now that she's big enough for her rabies shot, and I got her shots for LIFE for only $150.00. I highly recommend Cinder Rock!